Maximus has been awarded a contract from the Facilities for Illness Management and Prevention to offer expertise capabilities and operational enchancment abilities for the CDC-INFO program, which offers vital well being info to tens of millions of Individuals.
The contract is for one base yr plus 4 possibility years and has an awarded worth of $100 million over 5 years.
“At Maximus, we’re motivated to assist federal companies overcome their largest challenges, and there was no higher problem in our lifetime than the COVID-19 pandemic,” stated Teresa Weipert, normal supervisor of federal companies at Maximus.
Maximus has supported the CDC-INFO program all through the COVID-19 pandemic. Below this new contract interval of efficiency, Maximus will make a number of digitally-enabled enhancements to enhance communications of correct, well timed and constant well being info to the general public, suppliers and federal companions.
“We’re happy with what we’ve completed with CDC and sit up for evolving the CDC-INFO program by way of using rising applied sciences so the company is ready for no matter might come subsequent,” Weipert stated.
Utilizing real-time knowledge and name analytics to raised establish traits, and to trace and enhance buyer satisfaction, Maximus will assist improve buyer expertise on the CDC-INFO program.
“Businesses construct belief with their constituents by way of wonderful customer support and Maximus is uniquely positioned to make sure that interactions with CDC-INFO finish with correct info being conveyed shortly and effectively,” stated Lisa Slaughter, senior vp at Maximus.
“This CDC-INFO program will profit from our expertise serving tens of millions of Individuals by way of the CDC-VAX program, as we are going to deal with bettering the consumer expertise for these looking for info and successfully implement the applied sciences wanted to make that occur,” she added.